If your product turns out to have a defect during its warranty period, please submit a warranty claim here and let us know what we can do to help you.
If you'd like to return your pair of earbuds that are not defective (ordered by accident, etc.) please visit our Returns page for further instructions.
It may save you time to first troubleshoot issues by going to our FAQ page or looking at the instructions provided with your product before filing a warranty claim.